Customer satisfaction is important to us. If you are not satisfied with your order, please review our return policy below.
Return Eligibility
Products may be eligible for return if:
- The item received is damaged
- Wrong product was delivered
- Product is expired or defective
Returns must be requested within 3–7 days of delivery.
Non-Returnable Items
For hygiene and safety reasons, the following items may not be returnable:
- Opened cosmetic products
- Used skincare items
- Opened supplements
- Personal care products once used
Return Conditions
- Product must remain unused and in original packaging
- Proof of purchase may be required
- Images/videos may be requested for damaged items
Refund Process
Approved refunds may be processed through:
- Bank transfer
- Store credit
- Original payment method (where applicable)
Refund processing times may vary.
Shipping Charges
Shipping charges may be non-refundable unless the mistake occurred from our side.